Business Unit: Discovery Health
Function: Administration and office Support
Closing Date: 27 Sep 2024
Location: Sandton
Key Purpose
Please note: This position is based in Sandton.
As an administrator, you will play a crucial role in supporting internal and external stakeholders by ensuring the smooth flow of information and documents. You may be responsible for a variety of tasks, including the distribution of membership packs, printing and collating new business welcome packs, and handling other administrative duties. Your role will be essential in maintaining the efficient operation of the business and ensuring that key materials are distributed accurately and on time.
Key Outputs
- Print and collate documents according to business rules, ensuring that the correct materials are included.
- Seal the collated documents in envelopes and distribute them appropriately via post, courier, or internal delivery channels.
- Receive items from internal and external stakeholders and ensure they are delivered or distributed according to internal mail procedures.
- Make occasional phone calls to notify recipients to collect fragile items from the desk.
- Print membership cards upon request and ensure they are delivered or emailed to the correct individuals.
- Handle incoming correspondence, applying appropriate business rules to each document and ensuring they are identified, logged, and processed accurately.
- Capture statistical data on document distribution and perform spot checks on prepared work to maintain quality control.
Competencies
- Takes initiative and generates activity proactively.
- Manages time efficiently and meets deadlines.
- Maintains high standards of accuracy and follows established procedures and policies.
- Works systematically and in an orderly manner.
- Monitors performance against milestones and deadlines.
- Functions effectively under pressure in a fast-paced environment.
- Demonstrates a strong command of the English language with good communication skills.
- Displays exceptional attention to detail and ensures the correctness of completed tasks.
Qualifications & Experience
The following are essential requirements:
- Matric (Grade 12) with a minimum C symbol in English.
- Strong communication skills and a good command of English.
- Proficiency in MS Excel, MS Outlook, and MS Word.
- Knowledge of the Paradigm system.
- Ability to work accurately and quickly to meet deadlines.
The following are advantageous requirements:
- Previous experience in a similar administrative role (at least 6 months).
- Data capturing experience (minimum 6 months).
- Previous experience working within a DH (Discovery Health) environment.
Employment Equity
The company is committed to promoting equal opportunities and will take its approved Employment Equity Plan and Targets into account during the recruitment process. As an Equal Opportunities employer, we strongly encourage and welcome applications from individuals with disabilities.
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