Job Type: Full-Time
Job Location: Cato Ridge, KwaZulu-Natal
Purpose of the Job
The role involves performing all general administrative functions within the department, ensuring smooth and efficient operations by managing documentation, communication, and administrative processes.
Key Responsibilities
- Ensure Standard Operating Procedures (SOPs) are understood, trained on, and consistently maintained to ensure accurate execution of tasks.
- Utilize various systems within the business for daily operations.
- Perform all administrative tasks required by the operation, including checking invoice statuses, filing documents, and generating operational documentation.
- Communicate specific operational requirements to relevant warehouse staff and escalate customer queries to management when necessary.
- Maintain daily, weekly, and monthly reports as needed for operational purposes.
- Order stationery and assist with data capturing as needed.
- Handle wage-related administration efficiently.
Quality, Health, and Safety and KPIs
- Ensure that Key Performance Indicators (KPIs) are understood, measured, managed, and reported on monthly.
- Ensure Non-Conformance Reports (NCRs), Non-Conformance Processes (NCPs), and Improvement Opportunities (IOs) are raised daily and closed within the required lead times.
- Maintain standards of Health and Safety in compliance with the Occupational Health and Safety Act and conduct all necessary monthly checks.
- Maintain daily housekeeping standards and assist with operational functions when required.
Minimum Requirements
- Grade 12 (Matric).
- Computer literacy is essential.
Personal Attributes
- Hard-working, organized, and reliable.
- Possess a positive attitude, sense of urgency, and attention to detail.
Skills Required
- Strong administrative and communication skills.
- Knowledge and understanding of administrative procedures within the operation.
- Familiarity with all Standard Operating Procedures related to the role.
- Understanding of Value policies and Health and Safety procedures.
- Knowledge of ISO 9001 procedures.
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