Job Title: Retail Cashier
Location: Toys R Us / Babies R Us
Job Purpose
To operate cash registers, process payments accurately, and resolve customer queries while delivering excellent customer service.
Key Skills
- Fantastic customer service skills
- Sales driven
- Strong numeracy skills
- Time management
- Basic computer skills
Key Performance Areas
- Provide AWESOME customer service and ensure customers have a WOW experience.
- Attend to individual shopping needs and prioritize customer satisfaction.
- Follow customer service standards to ensure prompt and efficient service.
- Upsell and provide add-on sales and services at the point of sale (POS).
- Prepare for the start of the day and handle transactions following company procedures.
- Adhere to merchandising and housekeeping standards and schedules.
- Operate cash registers, receive payments, and ensure accurate pricing and display at POS.
- Manage returns and report issues to management for appropriate actions.
- Participate in stock takes and stock counts.
- Minimize stock loss and control expenses in your area of responsibility.
- Maximize sales in all areas.
- Protect company assets within your responsibility.
Entry Requirements
- Matric Certificate
- 6 months of retail experience
- Reliable transport to work shifts
General Responsibilities
- Complete duties as requested by Senior Management.
- Participate in mandatory training.
- Maintain strict confidentiality of all information.
- Participate in appraisals and personal development reviews.
- Stay up to date with company SOPs and cooperate with new technologies and methods.
Join the dynamic team at Toys R Us and deliver excellent customer service while contributing to store success! Closing Date: 11 October 2024.
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