Job Details
Department: Sales
Minimum Experience: Entry Level
Company Primary Industry: Automotive
Job Functional Area: Functional Area
Job Description
We are currently seeking a highly motivated and detail-oriented F&I Assistant to join our dynamic Finance and Insurance (F&I) Department. The role involves assisting our team in managing the financial processes and paperwork for clients purchasing vehicles, ensuring smooth and efficient operations. The ideal candidate will support the F&I consultants by handling various administrative tasks and liaising with customers to explain finance terms and products, while maintaining high standards of customer service and professionalism.
Responsibilities
- Provide essential administrative support to F&I consultants, ensuring the smooth operation of the finance process.
- Assist with loading finance applications, ensuring all necessary documentation is completed accurately and promptly.
- Perform a wide range of administrative duties, such as filing, data entry, and preparing documents for submission to financial institutions.
- Deliver excellent client service by being approachable, professional, and friendly, making sure all customer interactions are handled efficiently.
- Explain the costs, terms, and contractual obligations related to finance transactions, ensuring customers fully understand the process.
- Provide customers with information on all available products and services, helping them make informed decisions about their purchases.
- Compile and submit files containing all required documentation to financial institutions, ensuring the finance process is expedited and meets regulatory requirements.
- Follow up on all transactions and ensure payouts are processed in a timely manner to avoid delays.
Requirements
- Grade 12 certificate is essential.
- NCA Certificate is required for handling finance-related tasks.
- A BCom degree or relevant diploma is highly preferred, though not mandatory.
- Exceptional administrative, organizational, and communication skills, with the ability to manage multiple tasks simultaneously.
- Must be able to thrive in a fast-paced, high-pressure dealership environment while maintaining attention to detail.
- Valid driver’s license and reliable transportation are required to perform duties effectively.
- Willingness to work two Saturdays per month, ensuring that the dealership is fully supported during peak times.
Package Includes
- PSG Provident Fund to secure your future.
- 15 Days of Annual Leave to ensure a balanced work-life dynamic, allowing for rest and rejuvenation.
This is an excellent opportunity for someone looking to build their career in the automotive finance sector, with room for growth and development in a thriving industry. If you have a passion for client service, a keen eye for detail, and the ability to work efficiently in a dealership setting, we encourage you to apply!
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