Retail Sales Associate

 


Job Title: Retail Sales Associate
Brand: adidas
Location: Cape Town, Access Park
Department: Retail Operations
Reporting Line: Retail Store Manager
Contract Type: Full-Time
Job Number: 516469
Date: October 2, 2024


Job Purpose

The Retail Sales Associate will assist store management in the daily operations of the store while ensuring excellent customer service and adherence to all store policies and procedures.


Essential Duties and Responsibilities

The Retail Sales Associate will:

  • Provide the highest level of customer service to every customer.
  • Perform regular sales transactions, including handling cash, credit, and checks.
  • Assist with ticketing of products and ensuring paperwork matches items received.
  • Help with the flow of products from the stockroom to the sales floor as needed.
  • Safeguard company assets and stock to minimize shrinkage.
  • Assist in setting up merchandise displays, following store management’s suggestions or schedules.
  • Attain proficiency in the point-of-sale system and adhere to store policies and procedures.
  • Use sales techniques such as add-on sales and detailed product descriptions to boost sales and meet sales goals.
  • Greet customers and help them find the right products, sometimes serving as a greeter during busy days.
  • Maintain general housekeeping standards to keep the store clean and organized.
  • Ensure the security and safekeeping of company assets.

Skills Required

  • Excellent listening skills
  • Strong customer service orientation
  • Ability to meet sales goals
  • Ability to identify and meet customer needs
  • Strong interpersonal and people skills
  • High energy level and enthusiasm

Education and Experience Requirements

  • Matric certificate
  • 0–1 years of retail experience

adidas Company Culture

At adidas, we value both physical and mental strength. Our culture promotes an athlete’s mindset through six core behaviors:

  • Courage: Speak up when you see opportunities and take initiative.
  • Ownership: Take responsibility, be proactive, and follow through.
  • Innovation: Be curious, test new ideas, and find better ways to win.
  • Teamplay: Collaborate and share a common goal to win together.
  • Integrity: Play by the rules and hold yourself and others accountable.
  • Respect: Value everyone, show empathy, inclusiveness, and dignity.

adidas celebrates diversity and encourages individual expression in the workplace. We are an Equal Opportunity Employer and do not tolerate harassment or discrimination against applicants or employees.


If you're ready to join a team that fosters growth, diversity, and innovation while maintaining a high standard of integrity, we encourage you to apply!


Click here to apply


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