Job Title: Retail Shop Assistant
Location: Toys R Us / Babies R Us
Job Purpose
Maximize sales by delivering exceptional customer service and providing customers with a memorable shopping experience.
Key Skills
- Sales driven
- Excellent customer service skills
- Tenacious and motivated
- Target-driven
- Strong communication and selling skills
- Merchandising expertise
Key Performance Areas
- Deliver AWESOME customer service to create a WOW experience.
- Attend to individual customer needs and always prioritize the customer.
- Provide prompt service on the sales floor and via telephone.
- Advise customers on products, prices, and warranties.
- Demonstrate and explain products to customers.
- Focus on upselling and add-on sales.
- Ensure products are correctly priced and displayed.
- Execute promotions on time and plan ahead.
- Maintain high standards of merchandising and housekeeping.
- Report fast and slow sellers to the Store Manager.
- Participate in stock counts and stock taking.
- Minimize stock loss and expenses.
- Maximize sales in all areas.
- Protect company assets within your responsibility.
Entry Requirements
- Matric Certificate
- 6 months of retail experience
- Reliable transport for shifts
General Responsibilities
- Undertake duties as requested by Senior Management.
- Complete mandatory training.
- Maintain confidentiality.
- Participate in personal development reviews.
- Stay up to date with company procedures and cooperate with new technology and methods.
Join the dynamic team at Toys R Us and provide an outstanding shopping experience while contributing to store performance!
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