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Reference Number: MOT241030-18
Closing Date: 06 November 2024
Location: Polokwane, Limpopo, South Africa
Employment Type: Permanent
Branch/Department: Europcar Polokwane
Job Purpose:
The Driver: Light Duty role is critical for providing an excellent customer experience by delivering clean, well-maintained vehicles to customers on time. The position requires a service-oriented individual who values quality, works well under pressure, and understands the importance of upholding the brand’s standards.
Position Overview:
The primary responsibility is to provide efficient, friendly customer service, ensuring each renter receives a quality and safe vehicle on time.
Key Responsibilities:
Vehicle Maintenance and Quality Control:
- Clean vehicle interiors and exteriors to meet high standards.
- Check and report any quality issues, such as expired licenses.
- Refuel and check tyre pressure and fluids after each rental.
Customer Service:
- Deliver vehicles to customers according to procedure.
- Handle vehicle check-ins in line with quality control and claims policies.
- Maintain cleanliness of the yard and other areas.
Additional Responsibilities:
- Behave ethically, safeguarding company assets and customer interests.
- Perform other duties as needed.
Qualifications and Experience:
- Education: NQF Level 4 (Grade 12 or equivalent).
- Experience: Minimum of 2 years of relevant driving experience.
- Licenses: Valid, unendorsed Code 8 driver’s license (minimum of 2 years).
- Skills: Basic computer literacy and ability to read a map.
Additional Requirements:
Willingness to work overtime, shifts, and weekends as needed.
Skills and Personal Attributes:
Competencies:
- Strong communication skills (in English, verbal and written).
- Good interpersonal skills for effective customer interaction.
- Ability to handle pressure and manage time well.
Personal Attributes:
- Professional, committed, and resilient.
- Self-motivated, energetic, and flexible.
- Trustworthy, responsible, and operates with integrity.
Interested candidates should apply by 06 November 2024. This role is ideal for individuals passionate about customer service and maintaining high standards in a fast-paced environment.
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