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BUTCHERY GENERAL ASSISTANT
Location: President Ridge, Gauteng, South Africa
Job Type: Permanent - Full-time
Hours: 8 hours per day, As Needed
Salary: TBC per hour
Start Date: ASAP
Job Description
We are seeking a General Assistant to join our team! In this role, you will be crucial in ensuring a positive shopping experience for our customers. Your responsibilities will include assisting customers with locating items, answering their questions, processing payments, and maintaining a clean and organized store environment. A friendly and helpful attitude is key to providing excellent customer service and promoting a positive store image.
Key Responsibilities:
- Provide accurate information about products, assist customers in selecting them, and explain their usage.
- Resolve customer issues and ensure their satisfaction with service.
- Greet customers, offer assistance, and answer questions with a positive attitude.
- Inform customers about sales, promotions, and special offers.
- Handle payments (cash and card), issue receipts, and process refunds and exchanges.
- Receive deliveries, organize products, and track stock.
- Restock shelves quickly when items sell out.
- Dispose of store and storeroom waste properly.
- Assist with stocktaking.
- Ensure the cleanliness of designated areas, including the storeroom and kitchen.
- Follow safety, security, and environmental protocols, including emergency procedures.
Requirements:
- Minimum Qualifications: Matric (Grade 12).
- Skills: Ability to communicate in English.
- Location: Must reside within 25km of the job location.
- Clear Criminal Record: Required.
Preferences:
- Previous experience in a customer-facing role.
- Experience with stock takes.
Application Process:
- Assessments Required: Potential Work Performance Assessment Battery.
- Questions to Answer:
- In which area do you currently live? (Be specific)
- Have you previously worked in a customer-facing role?
- Do you have experience with stock takes?
- How do you handle a situation where a customer is dissatisfied with a product?
- What steps do you take to keep shelves and fridges neat and stocked?
- What would you do if you noticed an incorrect price label?
- Have you used a cash register or POS system before?
Apply Now
Submit your application by completing the required assessments and answering the questions.
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