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Junior Bank Teller
Location: Fochville
Employment Type: Full-Time
Application Deadline: January 3, 2025 (5 days left to apply)
Job Requisition ID: R-15970544
About Absa
With over 100 years of history and a proud legacy as a local bank with international expertise, Absa offers the chance to contribute to Africa's growth and success. Be part of our journey to shape the future of banking while empowering tomorrow.
Job Summary
As a Junior Bank Teller, you will accurately process transactions, manage customer interactions, and uphold compliance with banking policies. You will play a key role in ensuring prompt and friendly service while achieving predefined objectives.
Key Responsibilities
1. Transaction Processing:
- Dispense and receive cash, cheques, and other financial instruments.
- Balance and manage your cash float daily.
- Identify and report suspicious activities before completing transactions.
- Capture all transactions accurately on the bank’s system.
2. Customer Service:
- Assist customers with deposits, withdrawals, and account-related inquiries.
- Provide guidance on completing forms and documentation.
- Educate customers on self-service channels and digital banking.
- Address customer complaints via the Bank’s Customer Care process.
3. Sales and Lead Identification:
- Identify and refer sales leads to Sales Consultants.
- Promote banking products and solutions to customers.
- Meet personal sales targets through proactive customer engagement.
4. Compliance and Risk Management:
- Follow cash management procedures and ensure adherence to prescribed limits.
- Complete transaction records and maintain compliance with internal controls.
- Report suspicious transactions and prevent fraud in line with AML frameworks.
- Secure cash, stamps, keys, and other sensitive items.
5. Administrative Duties:
- Reconcile cash and prepare reports for audits.
- Participate in end-of-day procedures and ensure workstation security.
- Stay updated on policies, procedures, and risk communications.
Qualifications and Skills Required
- Education: Further Education and Training Certificate (FETC) in Business, Commerce, and Management Studies.
- Strong numerical skills and attention to detail.
- Knowledge of banking products, services, and compliance requirements.
- Excellent communication and customer service skills.
- Ability to identify sales opportunities and meet targets.
Additional Information
Absa is an equal opportunity and affirmative action employer, committed to diversity and inclusion. Preference will be given to candidates from designated groups under the Employment Equity Act.
How to Apply:
To apply for this position, visit the official Absa careers page. Ensure your application is submitted before the deadline.
Note: Absa reserves the right not to fill the advertised position.
Take this opportunity to grow your career with one of Africa’s leading banks!
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