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Debriefer – Johannesburg, Gauteng
Location: Johannesburg, Gauteng, South Africa
Closing Date: Not specified
Purpose of the Job
The Debriefer is responsible for ensuring that delivery trip sheets, Proof of Delivery (POD) documents, and drivers are properly debriefed according to company procedures. This includes reporting driver incidents and vehicle damages to the appropriate managers.
Key Responsibilities
Operational Tasks
- Conduct debriefing sessions with drivers.
- Verify trip sheets against tracking data for any unscheduled stops.
- Receive and manage vehicle keys.
- Check PODs for discrepancies such as shortages.
- Allocate data on Trackmatic.
- Complete Trackmatic debriefing.
- Manage handheld devices.
Administrative Tasks
- Prepare delivery paperwork for the next day.
- Assign collections and manage seal-to-seal procedures.
Customer Service
- Maintain high standards of debriefing to ensure good customer relations.
Minimum Requirements
- Grade 12 (Matric).
- Computer literacy (MS Word, Excel, Outlook, etc.).
- Sound knowledge of local geography.
- Good written and verbal communication skills.
Skills Required
- Strong communication abilities.
- Ability to complete administrative forms and procedures.
Personal Attributes
- Energetic and adaptable.
- Ability to work under pressure.
- Detail-oriented and client-focused.
- Positive attitude, proactive, and a team player.
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