Donor Recruiter

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Job Opportunity: Donor Recruiter

Listing Reference: sanbs_002609
Location: Kroonstad
Contract Type: Permanent
Remuneration: R 280,875.00
Closing Date: 17 January 2025


Position Summary

The Donor Recruiter will focus on recruiting and educating donors to meet collection targets while ensuring a sustainable and safe blood supply. The role includes engaging with stakeholders, promoting campaigns, and ensuring donor satisfaction.


Key Responsibilities

1. Customer and Stakeholder Engagement:

  • Participate in donor recruitment pilot studies.
  • Address donor queries and complaints, reporting follow-ups to the Donor Relations Practitioner.
  • Assist with arranging donor-related events, including media launches and donor awards.

2. Internal Processes:

  • Deliver promotional materials like flyers and banners.
  • Confirm arrangements with blood drive controllers and peer promoters.
  • Set up advertising materials and directional signage for blood drives.
  • Recruit and educate donors to meet collection targets.
  • Ensure donors have a pleasant and informed donation experience.
  • Monitor the blood drive's flow to reduce wait times and assist in maintaining order.
  • Support campaigns and provide feedback for improvements.

3. Learning and Growth:

  • Submit weekly donor recruitment reports with performance recommendations.
  • Maintain and update personnel files, ensuring relevant SOPs are followed.
  • Attend meetings and training sessions to stay updated on industry developments.

Minimum Requirements

Education:

  • Grade 12.
  • Marketing/Public Relations Certificate (minimum 6 months).
  • Code B Manual Driving License.

Skills and Knowledge:

  • Proficient in MS Office.
  • Strong communication and organizational skills.
  • Customer-focused and able to work independently.

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