Receptionist

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Job Opportunity: Receptionist

Closing Date: Not specified
Company: Sanlam Group
Location: Johannesburg, Gauteng, South Africa
Job Type: Full-Time

Job Description

Sanlam Group is looking for a professional and customer-oriented Receptionist to manage the front desk and provide exceptional administrative support. The ideal candidate will create a welcoming environment, ensure smooth customer interactions, and assist with general office tasks.

Key Responsibilities

  • Manage the reception area, ensuring a professional and friendly atmosphere.
  • Greet and assist visitors while directing them to the appropriate personnel.
  • Handle phone calls, emails, and inquiries professionally.
  • Schedule and book meetings, meeting rooms, and appointments.
  • Perform administrative tasks such as printing, photocopying, and document preparation.
  • Ensure a well-organized front desk and reception area.

Minimum Requirements

  • Matric / Grade 12 qualification.
  • 3 years’ experience in a reception or customer service role.

Knowledge & Skills

  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
  • Excellent verbal and written communication skills.
  • Strong client service orientation.
  • Ability to remain diplomatic, composed, and tactful under pressure.
  • Great attention to detail and organization skills.

Personal Attributes

  • Professional and well-presented demeanor.
  • Ability to work independently and make decisions.
  • Strong problem-solving and analytical skills.
  • Resilience and ability to work under pressure.
  • Commitment to teamwork and organizational goals.
  • Excellent customer service orientation.

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