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Receptionist – Pam Golding Properties
Location: Randburg, Gauteng
Job Type: Permanent
Department: Administration
Closing Date: 29 January 2025
Main Purpose of the Job
Pam Golding Properties is seeking a self-driven and energetic Receptionist for their Randburg office in the Westrand territory. The role involves providing front-office administrative and business systems support to agents and management. Your ability to build relationships with internal stakeholders while managing multiple tasks and delivering high-quality standards will make you the ideal candidate for this client-facing role.
Key Responsibilities
- Reception Duties: Handle phone calls and manage internal & external customer inquiries professionally and in a timely manner.
- Reception Area: Ensure the reception area is neat and presentable each morning before office hours.
- Visitor Engagement: Greet all visitors warmly and professionally.
- Office Administration: Assist in general office administration and attend to branch inquiries via email, directing them to the appropriate personnel.
- Meeting Room Management: Manage meeting room bookings, setup, and coordinate refreshments for meetings and trainings.
- Deliveries and Stationery: Receive deliveries, documents, keys, and manage stationary and office orders.
- Office Closure: Lock the office and perform checks at the close of business.
- Support to Agents: Assist with property listings, brochures, alchemy reports, and support agents with printing materials and preparing show day packs.
- Additional Duties: Provide other administrative support as required by management.
Key Competencies
- Strong relationship-building abilities with internal stakeholders.
- Ability to multi-task while maintaining high standards of delivery.
- Deadline-driven and proactive.
- Excellent written communication skills.
- Strong organizational and administrative skills.
- Self-motivated, energetic, and customer service-oriented.
Education & Experience
- Minimum: 1-2 years of relevant experience.
- Education: Matric or post-matric diploma.
Knowledge & Skills Required
- Professional image and excellent phone mannerism.
- Proactive and highly resourceful.
- Proficiency in MS Word, Excel, PowerPoint, and Outlook.
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