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Job Opportunity: Sales Assistant
Company: Ares Holdings (Hey Dude)
Location: Menlyn, Pretoria, Gauteng
Job Type: Permanent
Closing Date: 27 January 2025
About the Role
Hey Dude, a leading-edge international retail brand, is seeking a Sales Assistant for their Menlyn store. The role involves providing excellent customer service, driving sales, and ensuring daily store operations run smoothly.
Key Responsibilities
Customer Service & Sales
- Greet every customer within 30 seconds.
- Provide exceptional customer service tailored to individual needs.
- Use technical knowledge to showcase product benefits and close sales.
- Monitor personal daily sales against targets regularly.
Inventory Management
- Replenish footwear, apparel, and accessories daily.
- Minimize shrinkage by zoning the store and adhering to changing room policies.
- Accurately update stock entries in the POS system.
- Process deliveries, including checking quantities, tagging, pricing, and recording stock.
- Handle customer orders efficiently.
Daily Operations
- Maintain store cleanliness, including dusting, vacuuming, and tidying change rooms.
- Assist the manager with opening and closing the store.
Training & Development
- Take responsibility for personal training and learning from assigned buddies.
- Attend quarterly training sessions and complete assessments.
- Engage in monthly feedback and progress meetings with the store manager.
- Complete the Hey Dude rookie pack for promotion eligibility.
Merchandising
- Maintain stock presentation in line with store standards.
- Replenish sizes and assist with fortnightly window or mannequin changes.
- Store POS materials to prevent damage.
Requirements
- Grade 12 or equivalent qualification.
- At least 1 year of customer service experience.
- Knowledge of Crocs products is advantageous.
- Flexibility to work various shifts.
Perks & Benefits
- Work for a rapidly expanding distributor with aspirational brands.
- Comprehensive health benefits.
- Quarterly uniform allowance.
- Staff discounts (50% off for you and your family across all brands in the group).
- Company performance incentive scheme.
- Long-service rewards.
- Holistic Employee Wellness Program.
- Continuous employee engagement activities fostering a connected culture.
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