Sales Support Administrator

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Job Opportunity: Sales Support Administrator
Company: Momentum Insure Company Limited (Momentum Metropolitan)
Location: Centurion, Gauteng, South Africa
Position Type: Permanent
Closing Date: 14 January 2025


Role Purpose:

Momentum Insure seeks a highly organized and detail-oriented Sales Support Administrator to assist Sales Managers in their daily operations. This role focuses on administrative support, sales performance monitoring, reporting, and task execution to ensure smooth functioning within a regional dedicated sales office.


Requirements:

  • Education:

    • Grade 12 with Accounting or Mathematics.
    • NQF Level 5 qualification (advantageous).
  • Experience:

    • 1 year in Short-Term Insurance.
    • Basic understanding of Short-Term Insurance (advantageous).

Duties & Responsibilities:

  • Sales Monitoring and Reporting:

    • Track and report sales performance indicators (e.g., unique quotes, API, adherence to strategies).
    • Monitor sales quality indicators like premium collection rates and balanced portfolios.
  • Administrative Support:

    • Schedule sales meetings, take minutes, and track action items.
    • Load compliments, complaints, and Jira requests for Sales Managers.
  • Lead and Resource Management:

    • Monitor and report on BDC lead performance, including conversions and fairness of allocation.
    • Manage marketing materials, promotional items, and success tracking for initiatives.
  • Referral and LRA Process Management:

    • Ensure completeness of referral payments.
    • Oversee LRA processes, including onboarding, activity monitoring, quality assurance, and cancellations.
  • M-Connect Monitoring:

    • Track BDC participation and success with M-Connect, identifying trends and reporting results.
  • Other:

    • Handle ad-hoc tasks as assigned by Sales Managers.

Competencies:

  • Strong numerical skills and proficiency in Excel and PowerPoint.
  • Excellent planning, organization, and problem-solving abilities.
  • Strong communication skills (verbal and written).
  • Team player with a collaborative spirit.
  • High computer literacy.

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