Station Administrator: Good Hope FM

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Station Administrator: Good Hope FM (Western Cape)

Division: Radio
Report Line: Business Manager: PCS Combo
SAP Position ID: 60021009
Scale Code: 405 (Paterson BU, Peromnes 12)
Closing Date: 22 January 2025

Main Purpose of the Position

To ensure efficient financial and administrative processes to support the effective day-to-day operations of the station.

Key Responsibilities

Administrative Support & Strategic Implementation

  • Assist management by accurately documenting discussions related to business strategy development and implementation.
  • Maintain and securely file all strategic documents of the station.
  • Plan, organize, and oversee administrative activities in line with operational requirements.
  • Prepare templates, guidelines, and briefs for strategy engagements.

Financial & Payment Processing

  • Process freelance and supplier payments.
  • Facilitate travel bookings and process S&T (subsistence and travel) and KM (kilometer) claims for staff and management.
  • Handle general queries related to payments and station administration.

Diary & Office Management

  • Coordinate the station manager’s diary for internal and external meetings.
  • Prepare and manage documentation accurately and in a timely manner.
  • Develop and maintain an efficient electronic and manual filing system for easy document retrieval.
  • Ensure the security of sensitive documents and information.
  • Draft memos, minutes, and monthly reports.

Meeting & Event Coordination

  • Arrange venues and refreshments for meetings, workshops, and farewells.
  • Accurately take minutes and proofread official documents.
  • Organize and facilitate station visits.

Compliance & Risk Management

  • Adhere to South African broadcasting laws, ICASA regulations, the BCCSA Code of Conduct, SABC editorial policies, and other relevant legislation.
  • Assist in the development and implementation of Standard Operating Procedures (SOPs).
  • Address risk-related matters to safeguard organizational integrity, prevent financial loss, and ensure compliance with policies and legislation.
  • Ensure compliance with Occupational Health and Safety (OHS) requirements.

Customer Service & Stakeholder Engagement

  • Handle queries and complaints from internal and external customers/clients.
  • Communicate effectively with stakeholders and collaborate with all radio station units.

Team Collaboration & Leadership

  • Participate in the SABC’s Performance Management System in line with organizational policies.
  • Work as part of a team and provide leadership when required.
  • Coach and mentor junior team members (if applicable).
  • Support employee relations initiatives to foster a productive work environment.

Minimum Requirements

Qualifications & Experience

  • Matric (Grade 12) and a Certificate in Office Management/Administration or equivalent (NQF Level 5).
  • Work experience in finance will be an advantage.
  • Minimum of 3 years’ experience in an administrative role.

Skills & Knowledge

  • Basic financial principles.
  • Understanding of the media industry, particularly the radio sector.
  • Experience in developing and managing a filing system.
  • Computer literacy (various office applications).
  • Strong communication skills (verbal and written).
  • Customer service orientation.
  • Problem-solving skills.
  • Planning and organizing abilities.
  • Time management skills.
  • Ability to analyze and interpret data and trends.

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