Administrator – Operations
Location: Johannesburg
Job Type: Full Time
Closing Date: February 7, 2025
Requisition ID: R27786
Main Purpose of the Role
The Operations Administrator will provide essential support to WB Motor Sales Channel, ensuring excellent customer service for dealers and Originating Equipment Manufacturers (OEMs). Responsibilities include managing releases, transfers, buyouts, sales cancellations, queries, and dealer floorplans.
Minimum Requirements
- Matric / Relevant Qualification
- 2 – 5 years of Operations Administration experience within the Financial Services industry
Key Responsibilities
- Build strong relationships with stakeholders to manage expectations and share insights
- Work independently while collaborating across teams for support
- Deliver high-quality customer service and ensure operational excellence
- Accurately capture information and ensure compliance with quality standards
- Identify opportunities for performance improvement
- Ensure cost efficiency through responsible resource use
- Resolve customer queries and complaints efficiently
- Provide accurate product knowledge and relevant service information to customers
- Maintain compliance with policies, governance, and industry regulations
- Identify and address personal and team development needs
Preferred Skills & Competencies
- Adaptable and analytical
- Strong attention to detail
- Effective communication and problem-solving skills
- Ability to work in a fast-paced, collaborative environment
Why Join WesBank?
- Opportunities to network and collaborate
- Challenging and dynamic work environment
- Space for innovation and growth
Application Deadline: February 7, 2025
Hiring Company: WesBank
Apply now to take the next step in your career!
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