Bookings Clerk – Hyundai Harbour View
Location: Harbour View, KwaZulu-Natal
Job Type: Permanent
Closing Date: 3 March 2025
Job Description
The Costing/Warranty Clerk will be responsible for ensuring the accurate and timely submission of claims while upholding company and Hyundai Automotive SA policies. The role also requires delivering professional service to create customer confidence in the brand.
Minimum Requirements
- Education: Matric
- Experience: At least 2 years in a similar role
- Skills & Attributes:
- Attention to detail
- Strong communication skills
Key Responsibilities
- Validate vehicle data before processing
- Review job cards before costing
- Ensure correct damage codes are used on all claims
- Handle and finalize claim queries efficiently
- Maintain warranty parts store (security, cleanliness, organization)
- Process and follow up on warranty claims with Hyundai SA
- Ensure customer follow-ups for back-order warranty repairs
- Check vehicle history and confirm warranty eligibility
- Obtain necessary authorizations before repairs
- Maintain warranty records and submit claims within required timeframes
- Destroy failed parts per policy unless required for inspection
- Maintain proper filing system by chassis number
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