Cellular Credit Consultant – Pepkor Lifestyle (Incredible Connection)
Location: Mall of Africa, Midrand, Gauteng
Job Type: Permanent
Closing Date: 28 February 2025
Note: Only open to candidates with a disability
Purpose of the Role
To provide customers with cellular services and products to meet their needs while maximizing the profitability of the Business Unit.
Key Responsibilities
- Achieve individual contract sales targets.
- Promote contract products to maximize revenue.
- Process contract applications according to company procedures.
- Deliver customer-centric service.
- Work independently and within a team to meet business objectives.
Minimum Requirements
- Education: Matric (Grade 12).
- Experience: 1-2 years in the retail industry.
- Skills & Knowledge:
- Contracts Services product knowledge.
- Risk management.
- MS Office proficiency.
- Strong written and verbal communication skills.
- Good interpersonal skills.
Technical Knowledge
- Systems: SAP, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM, AVS, PayJoy & Vumatel.
- Sales Acumen: Strong understanding of credit services.
- Business Operations: Familiarity with IC policies, processes, and procedures.
- Other Skills: Customer service, teamwork, attention to detail, telephone etiquette, and target-driven mindset.
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