Cellular Sales Consultant

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Cellular Sales Consultant

Closing Date: 08 February 2025
Location: Johannesburg, Gauteng
Company: Pepkor Lifestyle – Incredible Connection (Rosebank)
Job Type: Permanent
Industry: Retail
Experience Level: Entry Level
Job Function: Sales

Job Description

Purpose of the Role
To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Unit’s profitability.

Key Responsibilities

  • Achieve individual contract targets to maximize the profitability of the Business Unit.
  • Promote contract products to customers to enhance value and profitability.
  • Process contract applications in line with required procedures.
  • Deliver customer service in a customer-centric manner.
  • Maintain effective self-management and teamwork.

Minimum Requirements

  • Matric
  • 1–2 years of retail industry experience
  • Knowledge of contract services products
  • Risk management awareness
  • Proficiency in MS Office
  • Strong written and verbal communication skills
  • Good interpersonal skills

Skills & Knowledge

  • Management Information Systems
  • SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM, AVS, PayJoy & Vumatel
  • Credit Services Sales Acumen
  • Understanding of IC Policies, Practices, Processes, and Procedures
  • IC Business Operating Model knowledge
  • Ethical responsibility awareness
  • Teamwork and collaboration
  • Customer service orientation
  • Attention to detail
  • Professional telephone etiquette
  • Target-driven mindset



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