General Assistant

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General Assistant – Malamulele
Location: Malamulele, South Africa
Job Type: Permanent
Closing Date: Not specified

Job Description

A General Assistant is required to provide excellent customer service, ensure proper merchandising of stock, maintain housekeeping standards, and support store operations.

Minimum Requirements

  • Grade 10 (NQF 3) and 1 year of related work experience OR
  • Grade 12 without work experience
  • Fluent in English and the dominant language of the area
  • Valid South African ID or work permit
  • Basic calculation skills
  • Availability to work shifts, weekends, and public holidays
  • Ability to work under pressure

Key Responsibilities

Customer Service

  • Assist and advise customers on products
  • Resolve customer complaints and escalate when necessary

Merchandising & Housekeeping

  • Ensure stock is merchandised safely according to store layout
  • Keep aisles clear and safe for customers and staff
  • Maintain correct shelf price labelling
  • Follow hygiene and safety checklists for canteen and restrooms

Safety & Stock Management

  • Follow Occupational Health and Safety Act (OHSA) regulations
  • Report any stock damage to the Store Manager
  • Ensure safe stock merchandising in bulk and racking areas

Competencies Required

  • Target-driven – Completes tasks accurately and meets standards
  • Problem-solving skills – Identifies and resolves issues effectively
  • Decision-making ability – Works within company policies
  • Planning skills – Follows operational procedures
  • Ability to handle pressure – Manages workload efficiently
  • Collaboration & Communication – Works well with customers and colleagues

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