General Assistant

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Job Title: General Assistant - Corporate
Reference Number: TSE250225-5
Business Unit / Division: TsAfrika Catering Solutions
Job Type Classification: Permanent
Location: Cape Town, Western Cape, South Africa
Closing Date: 4 March 2025
Posted: Today
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Duties & Responsibilities

• Ensure compliance with company and statutory cleanliness and hygiene regulations in all tasks.
• Maintain high standards of customer service, operational processes, health and safety, and food quality.
• Assist in meal preparation, particularly salads and desserts.
• Serve entrees, salads, desserts, and other items on the serving line.
• Keep the serving line well-stocked, clean, and organized.
• Support the training of new team members as needed.
• Store and record food leftovers accurately.
• Maintain cleanliness and order in the canteen, kitchen, and surrounding areas.
• Meet customer expectations within the contract’s provisions.
• Deliver exceptional customer service in your area of responsibility.
• Where applicable, count and hand over stock to the next shift’s staff.
• Fulfill reasonable management requests.
• Address customer complaints or compliments proactively, taking action where possible.
• Attend necessary meetings and training sessions.
• Perform additional related tasks as assigned.

Skills & Competencies

• Enjoy practical, hands-on work and follow methodical processes.
• Demonstrate honesty and reliability.
• Possess good hand-eye coordination.
• Work quickly and safely under pressure.
• Maintain excellent personal hygiene.
• Be free from skin allergies to foods and detergents.
• Communicate effectively and collaborate as part of a team.
• Have the stamina to work 45-50 hours per week.
• Be physically able to bend, stand, and lift as required.

Qualifications

• Must be at least 18 years of age.
• Must have completed a National Senior Certificate (Matric).

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