Administrative Assistant X5

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Administrative Assistant X5

Division: Claims
Reference No: 5214
Location: Johannesburg, Gauteng, ZA
Employment Type: Fixed Term Contract (12 months)
EE Targeted Role: No
T.A.S.K Grade: 06
Salary: R244,732 per annum
Closing Date: 1 April 2025


About the Role

The Road Accident Fund (RAF) aims to provide cover for all road users in South Africa, offering rehabilitation and compensation to those injured in motor vehicle accidents. This role supports the Adjudication department with day-to-day administrative tasks.


Key Responsibilities

1. Compliance Administration:

  • Maintain up-to-date documentation of department activities.

  • Ensure adherence to policies and processes.

  • Stay updated on internal standards and business goals to ensure compliance.

2. Office Coordination:

  • Follow up on outstanding matters.

  • Handle and respond to requests within set timelines.

  • Ensure sufficient stationery for the department.

  • Validate and capture information accurately.

  • Manage and allocate reference numbers for documents.

  • Draft and send letters to stakeholders.

3. Meeting Support:

  • Arrange meetings and manage team diaries.

  • Take and distribute minutes according to governance standards.

  • Track outstanding matters and follow up on meeting resolutions.

4. Document & Records Management:

  • Manage records and filing processes according to the RAF filing plan.

  • Ensure quick retrieval of information when needed.

  • Maintain confidentiality and ensure documents reach the right people.


Minimum Requirements

  • Matric/Grade 12 certificate

  • 1 year of relevant administrative experience


Skills & Competencies

Behavioural:

  • Planning, organizing, and coordinating skills

  • Emotional intelligence and decision-making ability

  • Strong ethical values

  • Client service-oriented

Technical:

  • Computer literacy (MS Word, Excel, PowerPoint)

  • Excellent planning and organizational skills

  • Strong administrative and writing abilities

  • Basic understanding of SCM processes and financial acumen

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