Assistant Store Manager

Assistant Store Manager – Clicks Elspark

Company: Clicks Group
Location: Germiston, Gauteng
Contract: Permanent
Listing Reference: click_019596
Apply by: 31 March 2025
Remuneration: Market Related
EE Position: No

About the Company

Clicks Group is a leader in the health and beauty retail sector, committed to service excellence and building customer loyalty.

Job Purpose

Support the Store Manager in ensuring efficient store operations, driving sales, and delivering service excellence — all to achieve sales, profit, and compliance targets.

Key Responsibilities

Drive sales and profitability through promotions, cross-selling, and exceptional service.
Oversee store operations: expenses, stock, shrinkage, housekeeping, and admin.
Ensure visual merchandising meets brand standards.
Motivate and direct staff to achieve performance goals.
Manage staff schedules in line with company labour policies.
Ensure excellent customer service and grow Clicks ClubCard participation.
Handle administrative tasks like time & attendance records and HR submissions.
Uphold company values to make Clicks the customer’s first choice.

Minimum Requirements

✅ Education:

Grade 12 (with 50% in Maths and English).
Retail/Business Management qualification (External applicants).
Degree in Retail/Business Management is advantageous.

✅ Experience:

1+ year experience as an Assistant Store Manager in a Retail/FMCG environment.
OR Completed Clicks Trainee Store Management Programme.
Financial management experience (budgets, profit and loss, etc.).

Key Skills & Knowledge

Financial management principles.
Retail/FMCG knowledge (merchandising & promotions).
Stock, cost, risk, and compliance procedures.
Customer service excellence.
Labour legislation & IR practices.
People management & performance evaluation.
Strong numeracy, planning, and problem-solving skills.
Customer-focused with excellent communication skills.
Computer literate.

Core Competencies

Following instructions and procedures
Planning and organizing
Delivering results and meeting customer expectations
Working with people
Analytical thinking
Leading and supervising
Entrepreneurial mindset
Coping with pressure and setbacks

Click here to apply

Assistant Store Manager