Club V Attendant
Virgin Active South Africa (Pty) Ltd — Cape Town, Western Cape
Contract | Posted: 05 March 2025
Your Purpose...
- Make exercise irresistible to Club-V Max members.
- Interact, entertain, educate, and stimulate Club-V Max members.
- Maintain a safe, hygienic, and clean environment.
- Create a happy, welcoming, and nurturing space — especially for small toddlers and babies.
- Demonstrate product knowledge and actively promote offerings.
- Provide effective member service and feedback.
Your Duties and Responsibilities...
- Control and manage access for all Club-V Max members.
- Ensure access cards are valid and updated.
- Enforce the 2 consecutive hour rule for members.
- Follow the monthly activity roster and themed schedules.
- Plan and execute activities consistently.
- Understand and follow emergency procedures competently.
- Meet operational standards and maintain control of the Club-V environment.
- Report incidents immediately to the MOD or Club-V Manager.
- Manage stock (toys, arts & crafts, games, books, cleaning aids, etc.) using the Mntwana Box checklist.
- Accurately file and save sleeping and feeding rosters.
Our Minimum Requirements...
✅ Clear Criminal Check
✅ Up-to-date First Aid Training
✅ Completed in-house Club-V Training
✅ Active Play Training
✅ Affinity for children — must enjoy working with kids.
✅ Ability to entertain children — make activities fun and engaging.
✅ Confidence to lead physical games and activities.
✅ Willingness to learn and implement new junior programs.
We’d Like You to Have...
- Adaptability — thrive in a fast-paced, changing environment.
- Curiosity — a desire to succeed, learn, and grow.
- Winning mentality — go the extra mile for success.
- Growth mindset — committed to continuous improvement.
- Trustworthiness — always do the right thing.
- Strong interpersonal skills (EQ) — connect with kids and parents alike.
- Action orientation — take ownership and responsibility.
- Drive to create moments of magic — make every visit special for the kids.
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