Concierge Retail – iStore Menlyn
Company: Core Group
Location: Pretoria, Gauteng
Job Type: Permanent
Posted: 24 March 2025
About iStore
iStore is Africa’s largest Apple Premium Reseller, with over 30 physical and online stores across the continent. We provide:
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Expert advice
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Apple Authorised Repairs
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Business and Education solutions
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Training and technical support
Role Overview
As a Concierge at iStore Menlyn, your mission is to discover customers' needs. You'll be the first point of contact, ensuring customers are welcomed and directed efficiently to receive the best service possible.
Minimum Requirements
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Matric (Grade 12)
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Sales or Customer Service experience
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Passion for Apple products and helping customers
Ideal Candidate Traits
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Customer Focus: Build strong customer relationships and deliver tailored solutions.
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Effective Communication: Engage different audiences with clear, impactful communication.
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Situational Awareness: Read the room, adapt your approach, and act appropriately.
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Tenacity: Bring energy, urgency, and a drive for excellence — especially when facing challenges.
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