Document Centre Administrator

Closing Date: 2 April 2025
Reference Number: R31323
Company: RMB (Rand Merchant Bank)
Job Type: Full-Time
Location: Johannesburg, South Africa
Industry: Financial Services

Job Description

Rand Merchant Bank (RMB) is looking for a Document Centre Administrator to join its team. The role requires an individual to provide centralised processing support by ensuring that all legal documents for client account services (opening, closing, and maintenance) are accurate and compliant.

Key Responsibilities

Review documentation requests from clients or internal stakeholders against the bank’s compliance checklist.
Identify client needs and send required documentation for completion.
Verify documentation for accuracy and validity before processing requests.
Maintain updated records and archive outdated documentation.
Interpret legal and banking documentation for different types of entities.
Ensure correct sign-off according to client requirements.
Maintain relationships with internal departments to facilitate smooth processing.
Ensure encrypted client data is sent securely.
Identify and suggest process improvements for efficiency.
Adhere to service level agreements to build trust.

Minimum Requirements

Qualifications:

Diploma or Bachelor of Commerce in Business Administration.

Experience:

1 to 3 years of experience in Quality Assurance.

Click here to apply

Document Centre Administrator