Front and Back Office Supervisor

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Front and Back Office Supervisor

Location: Bloemfontein, Free State
Company: Pepkor Lifestyle (Incredible Connection)
Job Type: Permanent
Closing Date: 31 March 2025
Posted: 24 March 2025


Why Choose Pepkor Lifestyle?

Join Pepkor Lifestyle as a Front and Back Office Supervisor under the Incredible Connection brand and be part of a team that drives results, supports growth, and fosters innovation.

What makes Pepkor Lifestyle stand out:

  • Impactful Work: Contribute to a leading retail company delivering value to African consumers.

  • Diverse Opportunities: Explore a variety of products, services, and career paths.

  • Innovative Environment: Be part of a team that values new ideas and continuous improvement.

  • Competitive Benefits: Enjoy a market-related salary, comprehensive benefits, and career development opportunities.

  • Meaningful Contribution: Help make quality living accessible to all while driving positive social change.


Minimum Requirements

Qualifications:

  • Grade 12 (Matric).

  • Minimum 3 years of proven experience in retail management.

Skills & Expertise:

  • Stock Management: Control inventory levels, ensure stock availability, and minimize losses.

  • Compliance & Risk Management: Maintain strict adherence to legislation and business risk policies.

  • Financial Acumen: Oversee financial transactions and ensure cash flow accuracy.

  • Team Leadership: Lead, motivate, and build a high-performing team.

  • Change Management: Adapt and guide your team through transitions smoothly.

  • Strong Administrative Skills.

  • Exceptional Customer Service Skills.

  • Talent Development: Identify, train, and empower top performers.

  • Resilience & Positivity: Lead with optimism and inspire your team to overcome challenges.

  • Diversity & Inclusion: Promote a collaborative, inclusive work culture.


Key Responsibilities

  • Ensure Customer Satisfaction: Implement customer retention strategies and provide outstanding service.

  • Stock Control: Manage inventory effectively, reduce losses, and maintain optimal stock levels.

  • Compliance and Risk Management: Uphold company policies, industry regulations, and risk practices.

  • Team Leadership: Build, coach, and mentor a motivated, high-performing team.

  • Front and Back Office Operations: Oversee cash handling, ensure accurate financial transactions, and optimize operational efficiency.

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