Front Office Manager
Company: ANEW Hotels & Resorts
Location: Benoni, Gauteng
Closing Date: 25 May 2025
Job Type: Permanent
Job Purpose
ANEW Hotels & Resorts is looking for an experienced Front Office Manager to join their team in Benoni, Gauteng. The ideal candidate will be responsible for creating a positive first impression, delivering excellent customer service, and ensuring smooth front office operations in line with company standards.
Minimum Requirements
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Experience: 3+ years as a Front Office Manager or Assistant
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Education: Diploma or Advanced Certificate in Hospitality (advantageous)
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Technical Skills: Intensive knowledge of Opera Cloud
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Personal Skills:
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Strong interpersonal and communication skills
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Ability to remain positive and focused in a fast-paced environment
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Duties and Responsibilities
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Ensure compliance with Standard Operating Procedures for the Front Office Department
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Maximize occupancy and room rates to maintain profitability
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Implement systems and controls for payment handling, deposits, and rate variances
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Ensure accurate billing and up-to-date guest charges
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Perform additional duties as requested by management
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