Frontshop Assistant – Eikestad Mall (Dis-Chem Pharmacies)
Location: Stellenbosch, Western Cape
Posting Date: 21 March 2025
Closing Date: 4 April 2025
Position Type: Permanent
Company Overview
Dis-Chem Pharmacies at Eikestad Mall, Stellenbosch, is looking for a Frontshop Assistant to maintain merchandising standards and support customer service at the point of sale, following Dis-Chem’s policies and procedures.
Minimum Requirements
Essential:
-
Grade 12 / Matric or Senior Certificate
-
0 – 6 months retail work experience
Advantageous:
-
1 year of retail experience
-
Certification in Retail Business Management
Key Responsibilities
-
Ensure full product ranges are always on shelves and neatly displayed.
-
Check stock for expiry dates and ensure shelves are restocked as needed.
-
Handle out-of-stock queries promptly and follow up with customers.
-
Ensure newly delivered stock is packed in the correct areas.
-
Maintain accurate pricing and report price discrepancies to management.
-
Keep the storeroom neat and organized.
-
Stay updated on new products to assist customers better.
-
Handle merchandise carefully to prevent losses.
-
Process sales, returns, and exchanges, ensuring all payments are accurately handled (cash, card, vouchers, etc.).
-
Assist with back shopping and stock rotation as needed.
-
Report low stock, expired, or damaged items to management.
-
Assist with stock counts and general stocktaking.
-
Ensure cash is dropped in the safe according to SOPs.
-
Maintain customer service standards, assisting in a friendly, helpful, and professional manner.
-
Report customer compliments or complaints to management.
-
Support new and current team members with training when required.
-
Follow Dis-Chem's housekeeping, safety, and uniform policies.
Key Competencies
Essential:
-
Knowledge of retail operations and procedures
-
Basic math skills (addition, subtraction, multiplication, division)
-
Strong communication and problem-solving skills
-
Time management and ability to work independently
-
Customer service skills
Advantageous:
-
Basic computer skills (Word, Excel, Outlook)
-
Experience with SAP
Special Conditions of Employment
-
Willing to work retail hours
-
South African citizen
-
Clear criminal and credit record (MIE check)
-
Driver’s license and reliable transport
Remuneration and Benefits
-
Market-related salary
-
Provident Fund
-
Staff Account
-
Medical Aid
Post a Comment