Gift Wrapping Assistant, Till Operator, and Sales Assistant

Location: Bellville
Industry: Wholesale & Retail Trade – Textile/Clothing
Contract: Permanent
Listing Reference: woolw_001115
Closing Date: 13 March 2025

Introduction

These roles combine customer service with operational tasks across gift wrapping, sales assistance, and till operations — aimed at delivering exceptional customer experiences and maintaining smooth store operations.

Position Breakdown

1. Gift Wrapping Assistant

Responsibilities:

Provide expert gift wrapping using different styles and materials.
Maintain a clean, organized, and visually appealing gift-wrapping area.
Assist customers in choosing the best wrapping and packaging options.
Ensure all wrapped gifts meet company presentation and quality standards.
Deliver friendly, professional customer service.

Requirements:

Grade 12 or equivalent NQF (advantageous).
Creativity and attention to detail.
Customer-facing retail experience (advantageous).
Strong communication and interpersonal skills.

2. Till Operator

Responsibilities:

Receive, balance, and sign off on the float at the start of the shift.
Process transactions accurately and efficiently.
Keep the till area clean and organized.
Balance the float at shift end and report discrepancies.
Ensure compliance with cash handling policies.
Provide friendly and efficient checkout service.

Requirements:

Grade 12 or equivalent NQF (advantageous).
Basic math skills (counting, addition, subtraction).
Retail till experience (advantageous).
Attention to detail and accurate cash handling skills.

3. Sales Assistant

Responsibilities:

Assist customers with product selection and offer information on promotions.
Keep the sales floor organized, clean, and visually appealing.
Restock shelves and maintain proper product displays.
Support visual merchandising standards.
Handle customer inquiries and resolve issues with professionalism.
Help the team achieve sales targets.

Requirements:

Grade 12 or equivalent NQF (advantageous).
Strong communication and customer service skills.
Basic understanding of products and store offerings.
Retail experience (advantageous).

Behavioural Competencies (For All Roles)

Adheres to principles and values.
Strong customer focus and networking skills.
Attention to detail to ensure high-quality service.
Stays calm and professional under pressure.
Follows instructions and store procedures accurately.
Action-oriented, with multitasking ability.
Copes with setbacks and peak-hour pressures.

Other Requirements

Flexible availability, including weekends and holidays.
Willing to work across multiple store departments (gift wrapping, tills, sales floor).

Click here to apply

Gift Wrapping Assistant, Till Operator, and Sales Assistant