Patient Administration Clerk
Location: Mediclinic Louis Leipoldt, Bellville, Cape Town
Job Type: Permanent | On-site
Closing Date: 09 March 2025
Reference Number: 58080
Recruiter: Nadia Botha
Main Purpose of the Job
To assist patients with admissions and discharges in a professional manner while ensuring compliance with policies to prevent operational and financial risks and provide excellent client service.
Key Responsibilities
- Process admissions, pre-admissions, and bookings according to procedures.
- Identify and mitigate financial risks by following company policies.
- Ensure an efficient discharge process as per the Patient Administration Manual.
- Maintain patient confidentiality at all times.
Minimum Requirements
Education:
- Essential: Grade 12 or equivalent
- Desired: None
Experience:
- Essential: No prior experience required
- Desired: Reception administration experience; Experience in a private healthcare facility
Required Skills & Knowledge
- Computer literacy (Microsoft Office)
- Understanding of ICD and CPT codes
- Knowledge of Medical Aid Schemes and the Private Healthcare Environment
- Familiarity with hospital switchboard systems and Patient Administration policies
- Ability to identify financial risks (e.g., blacklisted patients, handling patient valuables)
- Knowledge of the Workmen’s Compensation Act (WCA) procedures
- Understanding of emergency and major incident protocols (fire, floods, robbery)
- Proficiency in Debtpack Enquiry application for checking outstanding patient balances
Post a Comment