Personal Assistant – Human Settlement Department

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Personal Assistant – Human Settlement Department

Reference Number: HSET19001
Location: City of Ekurhuleni
Department: Human Settlement Department (2019)
Contract: Permanent
Closing Date: 27 March 2025

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Remuneration

R349,956.00 to R480,108.00 per annum (Basic salary plus benefits)

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Minimum Requirements

• Grade 12 (Matric)

• Secretarial Diploma

• 5 years’ experience in a similar environment

• Strong communication skills

• Ability to assess situations and respond appropriately

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Core Responsibilities

• Facilitate and coordinate activities between Council offices, Departments, and Structures related to service delivery.

• Ensure all administrative tasks meet high-quality standards as agreed with management.

• Identify and resolve queries promptly, apply discretion within guidelines, and escalate unresolved issues.

• Plan and organize routine tasks and work schedules.

• Manage enquiries and complaints for the Head of Department, gather information, and provide feedback.

• Arrange and coordinate meetings, workshops, catering, venue setup, audio-visual aids, and documentation.

• Oversee the smooth running of the Head of Department’s office.

• Handle incoming and outgoing correspondence according to approved file plans and registry procedures.

• Draft documents using word processing, spreadsheets, email, and other PC office applications.

• Adhere to policies, standards, and Standard Operating Procedures (SOPs).

• Assess own performance and seek feedback on outputs.

• Perform additional secretarial, administrative, or clerical duties as requested by management.

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