Receptionist

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Receptionist (Gauteng, Benoni)

Closing Date: 16 May 2025
Reference Number: AHR250317-5
Job Type: Permanent
Business Unit: OR Tambo
Department: Front of House
Number of Positions: 1
Location: Benoni, Gauteng, South Africa
Minimum Education Level: Grade 12 | National Certificate
Job Category: Hospitality

Job Advert Summary

ANEW Hotel OR Tambo is looking for a Receptionist to provide a warm, friendly, and efficient check-in experience for guests. The role also involves ensuring accurate and professional check-out procedures. The ideal candidate will handle reservations with precision and contribute to the overall success of the company.

The successful candidate will be based in Benoni, Gauteng.

Minimum Requirements

  • ±1 year Reception experience
  • Tertiary qualification in Hospitality or Tourism Management (advantageous)
  • Strong knowledge of MS Office
  • Extensive knowledge of Opera system
  • Bilingual
  • Accountable, innovative, and a great motivator
  • Excellent communication skills

Duties and Responsibilities

  • Assist Front Office Management and supervisors with reception procedures using appropriate systems.
  • Be fully familiar with all hotel and company policies.
  • Maintain the Front Office Department's appearance, ensuring tidiness and safekeeping of all correspondence, dockets, and registration details.
  • Welcome guests politely, efficiently, and professionally.
  • Ensure guests complete registration forms correctly and that information aligns with reservation system requirements.
  • Update guest profiles, including nationality statistics, and ensure payments are guaranteed.
  • Maintain an exceptional level of grooming, body language, and posture at all times.

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