Regional Admin Support Officer

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Regional Admin Support Officer

Company: WeBuyCars
Location: Centurion, Gauteng
Job Type: Permanent
Posted: 17 March 2025

Department: Sales

Experience Level: Entry Level
Industry: Automotive
Functional Area: Administrative

Job Description:

WeBuyCars is looking for a Regional Admin Support Officer to join our Midstream Branch. This role involves managing licensing, registration, financial transactions, and customer support processes to ensure smooth regional operations.

Key Responsibilities:

1. Debtors & Administrative Duties:

• Follow up on outstanding debtors and escalate unresolved accounts.
• Reconcile financial records.
• Handle admin queries from various stakeholders.

2. Licensing & Registration:

• Track and follow up on pending licensing and registration packs.
• Process rejected licensing packs and resolve issues.
• Manage administrative marks related to vehicle licensing.

3. Refund Processing & Compliance:

• Handle refunds related to licensing, deposits, and other admin matters.
• Support compliance efforts and follow up on outstanding requirements.

4. Customer & CRM Support:

• Respond to customer queries regarding refunds, licensing, and registration.
• Ensure clear, professional communication with customers and stakeholders.

Skills & Competencies:

• Strong administrative and organizational skills.
• Excellent attention to detail and accuracy.
• Ability to multitask and meet deadlines.
• Strong communication and interpersonal skills.
• Problem-solving and critical-thinking abilities.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to work independently and collaborate within a team.

Minimum Requirements:

Education: Matric (Grade 12).
Experience: 2+ years in an administrative or finance-related role.
Financial Knowledge: Experience handling financial documents and customer queries.

Preferred Qualifications:

• Experience in the motor industry, finance, or insurance sector.
• Knowledge of vehicle licensing and registration processes.

Package & Benefits:

• Salary: Market-related.
• Cellphone allowance included.
• Momentum Provident Fund.
• 15 Days annual leave.

Click here to apply

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