Spa Receptionist

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Spa Receptionist

Location: Cape Town, Western Cape, South Africa
Salary: R8,000 per month
Job Type: Permanent, Full-time
Closing Date: 9 April 2025
Job Reference: JV1265104CapSR

About The Capital Hotels:
The Capital Hotels is redefining the hospitality industry with a fresh, aspirational approach. We value our staff, fostering a culture of respect, appreciation, and quick recognition of talent.

Job Description:
The Spa Receptionist is the first point of contact for spa guests, ensuring an exceptional customer experience. This role involves handling client inquiries, scheduling appointments, and managing administrative tasks — all while maintaining a warm, welcoming environment.

Minimum Requirements:

  • Education: Matric
  • Qualification: Hospitality qualification or similar
  • Experience: 1–2 years as a receptionist
  • Skills:
    • Proficient in MS Office and a reputable PMS (Protel)
    • Strong problem-solving skills
    • Ability to stay calm under pressure
    • Team player with leadership qualities
    • Excellent communication and attention to detail
    • Presentable, well-spoken, and trustworthy
    • Ability to work shifts
    • High level of confidentiality and diplomacy

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