Switchboard Operator

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Switchboard Operator

Company: Transpharm
Location: Stikland, Cape Town, Western Cape
Closing Date: 2 April 2025
Job Type: Permanent

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Purpose of the Job

Transpharm is looking for a Switchboard Operator to warmly welcome visitors, manage incoming calls efficiently, and ensure messages reach the correct staff members without delay. The role also includes administrative support and switchboard management.

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Key Responsibilities

• Answer incoming calls, provide relevant information, and transfer calls as needed

• Relay messages accurately to the appropriate individuals

• Manage boardroom bookings

• Receive and distribute company mail

• Maintain and update the company phone directory

• Ensure switchboard systems function effectively

• Perform administrative tasks, such as scheduling appointments and maintaining files

• Enforce security procedures, including monitoring logbooks and issuing visitor badges

• Keep the reception area clean and organized

• Assist other departments as required

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Minimum Requirements

• Education: Grade 12 / Matric

• Experience: 1+ year as a receptionist handling a switchboard

• Skills & Knowledge:

  • Proficiency in switchboards and phone systems

  • Excellent telephone etiquette and communication skills (verbal & written)

  • Ability to work under pressure and meet deadlines

  • Fluent in English and at least one other official language

  • Computer literacy: Microsoft Word & Excel

  • Typing skills

Click here to apply

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