YES Intern 2025
Company: Takealot.com
Location: Cape Town
Job Type: 12-Month Learnership
Closing Date: Not Specified
Job Overview
Takealot.com, South Africa's leading online retailer, is offering a YES Internship opportunity for young, dynamic individuals to gain practical work experience in the Customer Service Department. This 12-month learnership will provide intensive training, equipping participants with valuable skills to kick-start their careers.
Minimum Requirements
- Grade 12 (NQF4) qualification
- No prior work experience required
- Excellent written and verbal communication skills in English
- Computer literate with good typing skills
- Willing to work rotational shifts (including weekends, public holidays, and overnight)
- South African Citizen between 18-34 years
Key Responsibilities
- Participate in the 12-month learnership programme
- Provide customer service via phone and email
- Resolve product or service queries efficiently
- Use various software tools to assist customers
- Collaborate with internal departments to resolve customer issues
- Ensure customer satisfaction by delivering quality service
Skills and Attributes
- Passionate and willing to learn
- Excellent communication skills
- Problem-solving abilities
- Able to work in a fast-paced environment
- Collaborative and team-oriented
- Emotionally resilient and adaptable to change
- Customer-focused and service-driven
Benefits of the Programme
- 8 weeks of intensive induction training
- Practical work experience
- Exposure to the e-commerce industry
- Career development opportunities
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