Driver Compliance Administrator

Location: Cape Town
Company: takealot.com

About the Company

takealot.com is one of South Africa’s leading online retailers. We’re a young, dynamic, and fast-growing company looking for smart, creative, and hardworking people to join our Takealot Delivery Team. We offer a competitive, flexible remuneration package and a vibrant work environment.

Position Summary

The Driver Compliance Administrator will report to the Regional Franchise Operations Manager and will be responsible for conducting compliance audits, supporting operational processes, and ensuring drivers and stores align with Takealot’s standards.

Key Responsibilities

Franchise Management (Independent Contract Drivers):

Conduct Driver Shifting and Vehicle Inspection Audits as per SOPs
Remove non-compliant drivers from shift
Report audit results to Hub Owners, Hub Managers, and Franchise Team
Track repeat offenders and ensure corrective actions and re-training

Pick n Pay Takealot Pickup Point (TPP):

Escalate day-to-day operational issues
Weekly support visits to Pick n Pay stores
Enforce company procedures and standards through audits
Monitor performance using system checks and SLA reports
Recommend solutions to enhance customer service

General:

Generate reports using Excel, PowerPoint or Google equivalents
Analyze trends and conduct review meetings with management
Review and monitor compliance with SOPs
Support Franchise Managers and Coordinators in audits
Perform housekeeping audits and other assigned inspections
Accurately complete administrative and compliance tasks
Work Tuesday to Saturday, 11am – 8pm

Candidate Requirements

Minimum Qualifications:

Matric (Grade 12)
NQF Level 4 / Diploma is advantageous
Valid driver’s license

Experience:

1–2 years in a supervisory role within a franchise or hospitality industry
Operational auditing experience is an advantage
Proficient in Microsoft Office or Google Suite

Key Attributes:

Strong attention to detail and organizational skills
Able to work under pressure and manage heavy workloads
Proactive problem solver
Data-driven with strong analytical skills
Excellent communication and report-writing abilities
Able to work independently and collaboratively
Eager to learn, adapt, and grow within a fast-paced environment

Working Environment

At takealot.com, we are entrepreneurs, thinkers, and doers. We work hard, value direct feedback, and focus on execution. If you're smart, driven, and ready to be part of Africa’s leading e-commerce company, we want you on our team.

Employment Equity

takealot.com is an equal opportunity employer. Preference will be given to applicants from previously disadvantaged groups and individuals with disabilities.

Click here to apply

Driver Compliance Administrator