Fund Administrator (FTC)

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Fund Administrator (FTC)
Date Posted: 17 April 2025
Location: Pretoria, Gauteng, ZA
Company: Sanlam Group

What will you do?

• Administration of Retirement Funds and maintenance of member level transactions across functional systems and areas within SEB Core (Identify/process/record/report).

• Adhere to service level agreements (internal and external).

• Adhere to internal controls and procedures in place.

• Communicate professionally (verbal and written) with internal and external clients.

• Investigate, resolve, and respond to internal and external client queries.

• Address ad hoc operational requirements effectively.

• Ensure compliance with the Pension Fund Act, Fund Rules, Income Tax Act, and other relevant legislation.

• Maintain relationships with internal departments.

What will make you successful in this role?

Qualification and Experience

• Grade 12 with 2 to 3 years related experience in retirement fund administration.

• Benefit payment experience would be advantageous.

• Proficiency in Microsoft Office (Excel, Word, Outlook, etc.).

Knowledge and Skills

• Processing transactions and conducting simple calculations.

• Record keeping, filing, and database maintenance.

• Maintaining work standards and performing quality checks.

• Collating information for reporting.

• Sharing knowledge of best practices and processes.

Behavioral Competencies

• Strong attention to detail and proactive attitude.

• Organizational and prioritization skills.

• Excellent written and verbal communication.

• Results-focused and energetic.

• Time management and the ability to work independently.

• Initiative and innovative thinking.

• Ability to perform under pressure and meet deadlines.

• Strong interpersonal skills and ability to collaborate.

• Ability to follow instructions and established procedures.

Click here to apply

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